Troubleshooting AWS transport level errors

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Traffic on non-standard ports

When Octopus is hosted on an AWS instance it can appear that some requests are coming in on non-standard ports even if custom bindings have not been set. You may see reports like the below appearing on your WAF firewall:

Unhandled error on request: http://my.octopus.com:8080/api/progression/Projects-1 123456789fe145449dc66ef65f1386cd by ...

This issue has been reported as resolved previously by disabling TCP offloading.

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Page updated on Sunday, January 1, 2023