Manual intervention and approval step

While fully automated deployment is a great goal, there are times when a human needs to be involved in the deployment process. For instance:

• To provide sign off/approval before a deployment proceeds.
• To manually check the homepage of a newly deployed site works before making it live.
• To perform a database upgrade or update some infrastructure in an environment where you’re not allowed to automate the steps (e.g. you have to deliver your database changes to a DBA to be manually reviewed and run).
• To receive sign off/approval after a deployment completes.

The Manual intervention step is a step that can be added to deployment processes to pause the deployment to wait for a member of a specified team to either allow the deployment to proceed or to be aborted.

Getting Started - Manual Intervention

Add a manual intervention step

Manual intervention steps are added to deployment processes in the same way as other steps.

1. Navigate to your project.
2. Click Process and Add step to add a step to an existing process. Alternatively, if this is a new deployment process, click the Create process button.
3. Find the Manual Intervention Required step and click Add step.
4. Give the step a short memorable name.
5. Provide instructions for the user to follow. For instance, “Ensure traders are aware of the deployment.”
6. Select which teams are responsible for the step. Note, if you don’t specify a team, anybody with permission to deploy the project can perform the manual intervention. Specifying a team makes the step a required step that cannot be skipped.
7. You can set conditions to determine when the step should run. For instance:
   • Only run the manual intervention for specific environments.
   • Run the manual intervention based on the status (success or failure) of the previous step.
   • Wait for the previous step to complete.
   • Run based on the value of a variable expression.
8. Save the deployment process.

Assigning manual interventions

When a deployment is executing and a manual step is encountered, the deployment will show a status of Waiting. An interruption will appear at the top of the deployment summary.

You can click Show details to view the instructions.

If you are in the team of users that can take responsibility for the interruption, you’ll also be able to assign the interruption to yourself by clicking Assign to me.

When the interruption has been assigned to you, you can then perform the action in the instructions, and then choose to either Proceed (allow the deployment to continue) or Abort (fail and stop the deployment from continuing):

When aborting a deployment, it’s a good idea to write a reason into the Notes field, so that the rest of the team can see why the deployment was aborted.

The tasks page, under the “Needs Approval” tab, contains a list of deployments pending manual intervention. In addition to the deployment page, you can Assign, Proceed, and Abort deployments from this list.

Output variables

When a manual step is completed, details of the interruption are saved as variables that can be used in other steps including email templates.

Step Name below refers to the name given to the manual step. For example “Ensure traders are aware of the deployment”.

Learn more

• Advanced manual approvals
• Automated approvals
• Automated approval sample
• Automatic approvals for your database deployments
• Building trust in an automated database deployment process

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Page updated on Tuesday, August 27, 2024